Terms of service

Terms of Service

Welcome to the website operated by ARQUE COMÉRCIO DE CALÇADOS E ACESSÓRIOS LTDA (“ARQUE,” “we,” “us,” or “our”). By accessing or using this website, you agree to comply with and be bound by the following Terms of Service (“Terms”). Please read them carefully before using our website or purchasing any products.

1. Overview

This website is operated by ARQUE. Throughout the site, the terms “we,” “us,” and “our” refer to ARQUE. We provide this website, including all information, tools, and services available, conditioned upon your acceptance of these Terms.

By visiting our site and/or purchasing products, you engage with our services and agree to be bound by these Terms, including any additional policies referenced herein. These Terms apply to all users of the site, including browsers, customers, and contributors.

If you do not agree with all the Terms, you must not access or use the website or services.

2. Online Store Terms

You represent that you are at least the age of majority in your jurisdiction, or have received consent from a legal guardian to use this site.

You agree not to use our products or services for any illegal or unauthorized purpose, or in violation of any laws.

You may not transmit any viruses or malicious code. A breach of any term may result in the immediate termination of your access.

3. General Conditions

We reserve the right to refuse service to anyone, at any time, for any reason.

Your content (excluding credit card information) may be transferred unencrypted and may involve transmissions over various networks. However, credit card information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the services without our express written permission.

4. Accuracy and Timeliness of Information

We make every effort to ensure the information on our site is accurate and up-to-date, but we do not guarantee it.

You are responsible for verifying any information before relying on it.

 

5. Modifications to Service and Prices

Prices for our products and services are subject to change without notice.

We reserve the right to modify or discontinue any aspect of our services at any time, without prior notice or liability.

6. Products

Certain products may be available exclusively online and may be available in limited quantities.

We make every effort to display product colors and images accurately, but cannot guarantee your screen will reflect them perfectly.

We reserve the right to:

  • Limit the quantities of any product or service

  • Refuse or cancel any order at our discretion

We do not guarantee that our products will meet your expectations or be free of errors.

7. Billing and Account Information

You agree to provide current, complete, and accurate purchase and account information for all transactions.

We reserve the right to refuse or cancel any order placed through our website.

8. Third-Party Tools and Links

We may provide access to third-party tools or links, which we do not monitor or control.

We are not responsible for any content or policies on these external sites.

Please review their terms before using any third-party service.

9. User Comments and Feedback

If you submit comments, suggestions, or other materials to us, you grant us the unrestricted right to use, reproduce, and publish them, without compensation or obligation.

You agree not to post content that is unlawful, abusive, or infringes on third-party rights.

10. Personal Information

Your submission of personal information is governed by our Privacy Policy:

https://arquesaopaulo.com.br/en/policies/privacy-policy

11. Errors and Omissions

We reserve the right to correct any errors, inaccuracies, or omissions and to cancel or update orders if necessary.

12. Prohibited Uses

You may not use the website or its content to:

  • Violate any laws or regulations

  • Infringe upon intellectual property rights

  • Transmit harmful code, spam, or malware

  • Harass, abuse, or discriminate against others

  • Collect personal data without consent

Violation of these rules may result in immediate termination of access.

13. Disclaimer and Limitation of Liability

All products and services are provided “as is” and “as available” without any warranties, express or implied.

To the fullest extent permitted by law, we shall not be liable for any direct or indirect damages resulting from your use of the website or products.

14. Indemnification

You agree to indemnify, defend, and hold harmless ARQUE and its affiliates from any claims or damages arising from your breach of these Terms.

15. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, the remaining provisions shall remain in full force and effect.

16. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of Brazil.

17. Contact Information

For any questions regarding these Terms, please contact us at:

ARQUE COMÉRCIO DE CALÇADOS E ACESSÓRIOS LTDA

contato@arquesaopaulo.com

 

By using this website, you agree to these Terms of Service.